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Personal Account - FAQs

1. How can I open a personal account?

A DSBC Financial Europe account is cost-saving and can be opened in a matter of seconds. After filling in your details and completing identification, you will be able to use all of DSBC Financial Europe's benefits right after the 1st transaction of €500 is made.

2. What age can begin using a DSBC Financial Europe account?

You can become a DSBC Financial Europe's client from the age of 16 years.

To carry out an identification procedure, you need to provide an international personal document: a passport or ID card.

You can order a DSBC Financial Europe debit/ prepaid card from the age of 16 years.

3. How can I add funds to DSBC Financial Europe account?

You can add funds to your DSBC Financial Europe account from any bank in the world through SEPA transfers in EUR directly to your DSBC Financial Europe account.

SEPA transfers:

You can receive SEPA payments only in EUR to your individual IBAN number (found in the DSBC Financial Europe app) from any bank in the SEPA area. This is free and takes up to one working day, depending on the time of transfer.

See more: SEPA Instant Credit Transfer (SCT Inst) scheme development

4. How can I transfer money to banks or other payment systems?

Whether you want to exchange funds with a bank account or between two DSBC Financial Europe accounts, DSBC Financial Europe does it quickly, usually within minutes. Though it could take as long as three business days. Users also have 24/7 access to DSBC Financial Europe’s e-payments system to keep track of all transactions.

Anyone with a DSBC Financial Europe personal account can exchange money for free with other DSBC Financial Europe users. For a small fee, you can also send money in many currencies to a recipient’s bank account.

Transfers from a DSBC Financial Europe account to other banks are performed just like at bank. You have to fill in the recipient data, indicate the account number and purpose of payment/reference. In order to transfer money from DSBC Financial Europe to other payment systems, you will have to indicate the client number in the system or other data depending on the payment system.

5. Is there any extra fee associated with my personal account during the time of usage?

There is no extra fee associated with your personal account during the time of usage, only an amount of €240 is kept to secure the monthly fee of Account Maintenance in 1 year.

6. How Safe Is Your Money in DSBC Financial Europe Account?

According to the Law on Payments, the money of clients:

  • are held only on special bank accounts exclusively for keeping funds of the clients;
  • are NOT used for needs of the company, loans or investments;
  • cannot be subjected to recovery of debts of the electronic money institution.
7. What are the conditions for personal card holders to join the DSBC Financial Europe (“DSBC”) Debit/Prepaid Mastercards program?

There are 2 conditions that require a Personal card holder when joining the DSBC Debit/Prepaid Mastercards program.

1/ Card holder has to be resident in EU/EEA.

2/ Card holder is not belong to/related to the Rejected list Jurisdiction/Nationality with DSBC Financial Europe

EU list of non-cooperative jurisdictions

No Jurisdiction name
1 American Samoa
2 Fiji
3 Guam
4 Oman
5 Samoa
6 Trinidad and Tobago
7 US Virgin Islands
8 Vanuatu

Card Issuer rejected list - Nationality

No Jurisdiction name
1 Afghanistan
2 Angola
3 Burundi
4 Central African Republic
5 Congo
6 Cote D'Ivoire
7 Crimea
8 Cuba
9 Eritrea
10 Gaza Strip
11 Guinea Bissau
12 Iran
13 Islamic Republic of Iraq
14 Lebanon
15 Liberia
16 Libya
17 Mali
18 Myanmar
19 North Korea
20 Sierra Leone
21 Somalia
22 South Sudan
23 Sudan
24 Syria
25 Venezuela
26 West Bank (Palestinian Territory, Occupied)
27 Yemen
28 Zimbabwe

About Us

We are always proud of being an experienced Financial Institution in the global financial payments.

We provide the best platform payment as well as transfer money online easily worldwide. Whether your need for personal or business we can help fit your need smoothly.