Hotline dhujhd Customer Services: +65 6572 8885

Personal Account Fees

DNBC Financial Group Personal account opening fee

Multi-currency current account opening fee

 

Internet payment for Personal (sign up + monthly fee)

Monthly maintenance fee

* Effective from Jan 17th, 2022

FAQs

1. How can I open a personal current account online?

You can easily open a personal current account with DNBC in a matter of seconds and at no additional cost by filling out our application form on our website. This can be found either on the personal account features tab or on the top right corner of our website. We will then contact you to complete the identification process and you will be able to use all of DNBC Financial Group's benefits right after the 1st deposit of €500 is made.

After the process of opening an account is done, you would gain many benefits of being a DNBC’s customer including secure online payment, ability to transfer money internationally as well as exchange currency at a favourable rate. 

In addition, we also provide business accounts for our business customers including current account, merchant account and payment gateway functions with many more benefits for businesses with a very straight forward process as well. Please visit our website for the more information about the latest promotions and other accounts’ benefits 

If you ever encounter any difficulties during the account opening process, please contact us via email: [email protected] or our hotline at: +65 6572 8885.

2. What is SWIFT?

SWIFT - Society for Worldwide Interbank Financial Telecommunication.

Transaction orders are transmitted between members of this network.

Each member is identified with a unique SWIFT/ BIC code.

To this day, SWIFT is the biggest and most efficient tool for international money transfer, with over 11.000 member institutions in over 200 countries, sending over 5 billions financial messages globally every year.

3. What does SWIFT code represent?

SWIFT works by assigning each member institution a unique ID code that identifies the bank name, country, city, and branch.

For example DNBC Financial Group BIC code is: DSFE LT 21 XXX

Here's an example BIC code: DEUTDEFFXXX. Let's break it down:

Bank code: DEUT - This represents the bank. In this case, it's Deutsche Bank. Country code: DE - This is the ISO 3166-1 alpha-2 country code representing the country where the bank is located. In this example, it is Germany.

Location code: FF - This code defines the location (city) of the bank's head office. Here, it is Frankfurt. Branch code (optional): XXX - This part is optional and used to identify a specific branch of the bank. In this example, the 'XXX' indicates that the code refers to the bank's head office.

So, the example BIC code DEUTDEFFXXX represents Deutsche Bank's head office in Frankfurt, Germany.

4. How old must I be to open a personal account?

You can become a DNBC Financial Group's client and gain full benefits from our personal accounts at the age of 16. If you are younger than 16, you would need a legal representative to open the account in their name and take responsibility for you when using our services. 

To open account with us, you would need to finish the identification procedure for the registering process, you would need to provide us with an international personal documentation, ie. a passport or ID card. 

After you finish the registering process with us, you will receive an online payment (DNBCnet) account and you can start using our services from that moment onward. For ease of use in everyday activity, you can order a debit/prepaid card from DNBC which would be sent to you via postal services as quickly as 2 working days.

However after that process, there would be no more paperwork to fill and you can enjoy many benefits like managing your account anywhere, a multi-currency account if you travel a lot and no limits in transferring transactions around the globe (We may need you to prove your identification if you want to transfer a large sum of money). You would essentially receive an international account when you open an account with us.

5. What are the differences between SWIFT and SEPA?

 

Difference between SEPA and SWIFT:

 

Network 28 + 3 EU/EEA countries. 170 countries and territories.
Currency EURO. Multiple currencies.
Transaction time 01-02 business days. 02-05 business days.
Or more depending on the relationship between the two payment institutions.
Transaction limit

10,000 EUR/day for a personal account.

50,000 EUR/day for a business account.

Note:
This is the default limit when establishing your account.
The limit can be increased upto 200,000 EUR for personal account and 500,000 EUR for business account..
Contact +65 6572 8885 for transaction limit update.
Transfer fees Cheaper for transfer within the EU/EEA region. Depends on the fees of the correspondent banks involved.
6. Can I send and receive transfer in other currencies?

At this time, with SWIFT transfer, you can send money online from your Euro account to other accounts in any other currencies.

 

7. How can my DNBC Financial Group account be credited or debited?

You can send and receive international funding via SWIFT and SEPA transfer.

SEPA transfer is used when a transaction is made between countries in the EU/EEA.

SWIFT transfer can be used for transactions between 170 countries and territories around the world, including European countries.

8. How can I transfer money from current account to other banks or other payment systems?

Yes, we provide many current account services including transfer funds to other accounts within or outside the DNBC system. This process will take up different amounts of time depending on the urgency of the transfer, which can reach as quickly as arriving at the same day.

Transfers from a DNBC Financial Group account to other banks are performed just like at a traditional bank with one distinction, you will go through the whole process online, at your own pace and there is no angry line behind you. You can find this function on our online payment site (DNBCnet) or our mobile money transfer apps

You would need  the recipient data including the account number and purpose of payment/reference. In the case of transferring money from DNBC Financial Group to other payment systems, you will have to indicate the client number in the system or other data depending on the payment system. 

However, there are advantages when it comes to using the DNBC network of transfer, we would not limit the amount you transfer or take into account any geographical barrier when transferring and you will benefit from the highest level of protection when transferring online. Users also have 24/7 access to DNBC Financial Group’s e-payments system to perform and keep track of all transactions.

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We are always proud of being an experienced Financial Institution in the global financial payment market.

We provide the Best International Money Transfer Services. DNBC Financial Group can assist you with different payment methods, whether it is a personal account or a business account.

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