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DNBC Financial Group MasterCard

Your card - Your lifestyle

Nowadays, payment is not just a daily activity in our society but also it reflects the lifestyle of individuals. Your everyday spending can be executed in a fast and smart way and this helps you enjoy your time and have a hassle-free life. You can manage expenditure with DNBC Financial Group MasterCards by Mobile app and Internet payment completely. Top up and withdraw your money any time and anywhere with internet connection.

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"DNBC Financial Group" UAB MasterCard

Pay With Confidence

Take control of your income, your money, and your life!

We are here to help you achieve your goals with ease, featuring these unique services that we offer:

  • Equipped with contactless and EMV chip technology
  • 24/7 fraud monitoring – we continuously watch on unusual and suspicious activities and will alert you about questionable transactions
  • Connected devices are making it even easier for you to pay
  • Card linked to your payment account
  • Cards are accepted worldwide with MasterCard recognition
  • Pay with multiple currencies: EUR, USD, GBP…
  • Check balance on your phone

FREE Open account in minutes
Leave your contact details, we will call you back!

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Digital MasterCard

The new trend of payment

Digital MasterCards are virtual cards that enable you to pay online any time, anywhere with card numbers and CVV codes just like physical ones. Protect your money from any risks of lost and stolen while enhancing security. In case you forget card number and CVV code, our 24/7 support team will always be ready to help.

  • Borderless online payment
  • Mitigate the risk of card stolen
  • Shopping online in real-time - your purchases will be completed in seconds
  • Booking online for accommodations and tours to prepare for your trips
  • Enhance security with digital card digits and CVV code
  • 12 - Twelve-month card validity
Register Digital Card
Digital MasterCard

Physical MasterCard

Your companion on every trip

  • One card, so many ways to pay – make purchases and pay bills in person, online, via POS Terminals, over the phone or in-app
  • Check out faster – tap to pay and be on your way with contactless technology. Plus, add your card to your DNBC Financial Group Apps then ready to use!
  • It's the perfect travel companion – accepted worldwide
  • Free access to your money via Apps or Online Payment – Cash withdrawal and account checking through local and international ATMs
  • 2-year card validity
Register Physical Card
Physical MasterCard

Card Fees & Limits

You are not sure which card suits your needs? Let’s check the compare Card list below.

Digital MasterCard

Live a digital lifestyle to facilitate any online payment!

Digital Card Fee

Card issuing/replacement

*(Immediately issuance within EU)

EUR 10

1-time payment

Monthly fee of the first card

(paid in advance for the upcoming month)

EUR 5

Monthly fee of the second card

FREE

Maximum monthly transaction

EUR 10,000

Learn more

Physical MasterCard

The worldwide flexible payment card is for you!

Physical Card Fee
 

Card issuance/ replacement

*(Taking up 7 business days with regular post-delivery within EU)

EUR 60

1-time payment

Monthly fee of the first card

(paid in advance for the upcoming month)

EUR 5

Monthly fee of the second card

FREE

Maximum monthly transaction

EUR 10,000

Learn more
How it work

How Does It Work?

To know how DNBC Financial Group MasterCards benefit you, firstly you need to apply for a Card.

Top-up & Withdraw

Top-up & Withdraw

  • Top-up card from your current account
  • Withdraw money to your current account
Various Payment Methods

Various
Payment Methods

  • Online payments
  • Offline payments
  • ATM transactions
 
Card Administration

Card Administration

  • Block - Reactivate card
  • PIN reset
  • Card Statements
  • Transaction alerts
24/7 Online Support

24/7
Online Support

  • 24/7 live chat
  • Phone support
  • Email support

FAQs - MasterCard

Find out more help today with some commonly asked questions. If you have any questions that you cannot find the answer to, please use the contact us page!

Frequently Asked Questions Frequently Asked Questions
FAQs - MasterCard

The DNBC Financial Group (hereinafter referred to as “DNBC'') Payment Card is a prepaid card issued by DECTA Limited - a fully licensed e-money institution, authorized by the FCA UK, which provides end-to-end solutions of card issuance for DNBC Financial Group. The Payment Card is not linked to the DNBC Financial Group Account, but could be topped up and withdrawn via DNBCnet. DNBC Financial Group is not a bank, thus does not itself provide credit cards, take deposits, nor offer interest for the fund.

DNBC Financial Group’s Prepaid Mastercard is issued by DECTA Limited pursuant to a license by Mastercard International Inbusinessd. Mastercard is a registered trademark, and the circle design is a trademark of Mastercard International Inbusinessd, meaning that the Card could be used wherever Mastercard is accepted. DECTA Limited is the one who makes decisions on the approval for cardholder onboarding and will be fully responsible for the amount of money being topped up to the Client’s Card Account. DNBC Financial Group does not hold the responsibility to manage this fund and the Client must monitor the transactions and control the risk themselves through DNBCnet. See DNBC Financial Group Payment Card Agreement for more details.

Payment Card - Frequently asked questions

1. Who can order a Debit/ Prepaid Mastercard from DNBC and is this debit card good for international traveling?

Only our customers who are currently owning a current account with us would be able to order a Debit/ Prepaid Mastercard with us. With multi-currency accounts, which allow you to hold onto multiple currencies, you can travel anywhere and don’t need to worry about the exchange rate of your debit card.

We will support you with MasterCard services since you have registered with DNBC account (either personal or business account). There are some eligibility requirements for account holders before onboarding. Clients would need to be at least 16 years old and have completed the verification process with DNBC.

Before ordering a MasterCard, you need to maintain enough money in your available balance to cover the card issuance fee and express card delivery (if any). See more: Card Issuance Fee

Card account offers a variety of types for your payment in different currencies. We offer EUR card for you, but if you need more cards in other currencies namely USD, GBP, CHF you can request additional cards. For business cards, you are required to indicate the cardholder name. The indicative cardholder has to be the account holder. The number of the issued card can be up to 5.

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2. How to register for 3D secure to make my DNBC card a secure overseas Debit card?

The 3D-Secure solution (MasterCard Secure Code) is a system created to reduce the risks when using cards online, this will include frauds, cyber-attacks and more. It got this done by requesting customers to enter additional code provided by the card issuer, which is DNBC Financial Group, at the time of the transaction. This code would be unique and only you have the access to it, the retailer and everyone else would not know about this code.

With DNBC Financial Group, you are not required to apply this function, because we set default on mode for all of our clients. Whenever you pay online, you will receive a secure code OTP to complete the transactions, shopping, traveling tour or online air tickets...

In addition to that, our multi-currency account allows customers to save funds in foreign currencies, which can be used for travelling and shopping abroad, which make a seamless experience when you travel overseas with our debit card.

See more:

3D-Secure 2 - New Improved Security Process for Merchants

3. When I receive the DNBC Financial Group debit card, what do I need to do next?

After receiving your DNBC Financial Group card via postal service, here are some extra steps you should do to ensure the security of your account.

  • Make sure the envelope is completely sealed and there is no sign of opening attempt.
  • Please visit our website: https://secure.dnbcnet.com/login to activate and to change PIN number.
  • For steps to ensure your DNBC Financial Group card is kept secured, please follow the instructions on our letter sent with the card.
  • As soon as you get the card, please sign on the back of it.

In the case that you have even the slightest suspicion of someone else has opened the letter or if you have lost your card please let us know immediately via our hotline number +65 6572 8885

Save DNBC Financial Group phone number (+65 6572 8885) to your phone or notebook to contact if needed and please download our DNBC mobile payment apps for 24/7 easy access to your account for performing and tracking any transactions.

For any more non urgent matter, please contact us via our email at [email protected].

See more:

4. How to activate my new DNBC's Debit Card?

After receiving your card, you need to activate it within 3 months of the card issue date specified in the system, which can be accessed through our DNBCnet payment platform app or via our mobile app.

The card can be activated by following the instruction enclosed in the envelope sent to you together with the physical debit card. In addition, your RM is always available to assist you if there are any difficulties, please contact us via our hotline at: +65 6572 8885 or our email: [email protected].

5. Can I withdraw cash from my Payment Card?

Certainly. DNBC Financial Group’s Prepaid Mastercard is issued by DECTA Limited pursuant to a license by Mastercard International Inbusinessd. Therefore, you totally can withdraw cash from your DNBC Payment Card via any cash points (ATMs) that display MasterCard brand marks. 

If the cashpoint has difficulties in acceptance of the DNBC Payment Card, please firstly check all brand marks on that cashpoint to ensure the appearance of the MasterCard trademark. Then, please find another cashpoint having the MasterCard logo and try again. However, if the problems still persist, we are more than willing to support you. Please email to [email protected] or call us +65 6572 8885.

6. Is the payment card of DNBC Financial Group protected by any licenses?

The DNBC Financial Group Payment Card is a prepaid card issued by DECTA Limited - a fully licensed e-money institution, authorized by the FCA UK, which provides end-to-end solutions of card issuance for DNBC Financial Europe. Thus, DECTA Limited is the one who makes decisions on the approval for cardholder onboarding and will be responsible for the amount of money being topped up to the Client’s Card Account. For more details, please see the  DNBC Financial Group Payment Card Agreement.

The payment card is not linked to the DNBC Financial Group Account, but you still can top up and withdraw via DNBCnet mobile transfer app. Therefore, risks associated with disclosing private information or losing funds from the card will be minimized, your accounts are protected by all those issues.

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About Us

We are always proud of being an experienced Financial Institution in the global financial payment market.

We provide the Best International Money Transfer Services. DNBC Financial Group can assist you with different payment methods, whether it is a personal account or a business account.

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